Privacy Policy
This policy outlines how IsThisCarSafe(referred to as "we" or "our") collects, uses, and protects your information under UK GDPR. Under UK law, vehicle registration numbers can be considered personal data when linked to an individual owner. We treat registration records and email addresses with the highest standards of data security.
1. What Data We Collect
- Vehicle Registration Numbers: Used to pull historical MOT logs and safety recalls.
- Email Addresses: Collected when creating accounts, subscribing to reports, or purchasing dealer checks.
- Payment Transaction Data: Processed directly by our payment merchants (Dodo Payments and Stripe). We do not store complete credit card details on our local servers.
2. Why We Collect Your Information
We process your information to deliver the predictive vehicle integrity reports, manage dealer subscriptions, prevent fraudulent lookups, and communicate transactional updates or account notifications.
3. How Long We Retain Data
| Data Type | Retention Period |
|---|---|
| Vehicle Registrations | Cached for 7 days to support duplicate dealer stock audits. |
| User & Dealer Emails | Retained for the lifetime of your active platform subscription. |
| Payment Transaction Records | Kept for 6 years to satisfy UK corporate tax reporting guidelines. |
4. Third Parties We Share Data With
We share specific transaction details with reliable compliance platforms to run our service:
- Dodo Payments / Stripe: Handles all transaction gateways and B2B subscription invoicing.
- DVSA (Driver and Vehicle Standards Agency): Serves as our primary datasource for live MOT check records.
- Resend: Distributes secure transactional registration receipts and diagnostic report notifications.
5. Your Rights Under UK GDPR
Under UK GDPR guidelines, you possess the absolute right to manage how your personal data is utilized:
- Right of Access: Review a full summary of your transaction records.
- Right of Rectification: Request changes to correct inaccurate email details.
- Right of Erasure (Article 17): Request the permanent deletion of your payment histories and account configurations.
6. Cookie Policies
We utilize functional cookies solely to maintain active sessions, verify search quotas, and authenticate subscriptions. We do not use third-party cookies or advertising trackers on our platform.
7. Contact Us
For all formal personal data requests or to exercise your rights under UK GDPR Article 17, contact our data manager:
Email: privacy@isthiscarsafe.co.uk